Junior Associate, Client Experience

10 hours ago

London, Greater London, United Kingdom Royal Bank of Canada> Full time
Job Summary

We are seeking a highly motivated and organized Junior Associate to join our Client Experience team. As a Junior Associate, you will provide support to the Business Development Sales teams on daily and ad hoc requests, ensuring seamless execution of tasks and projects. This is an excellent opportunity to develop your skills and knowledge in a dynamic and collaborative environment.

Key Responsibilities
  • Develop an in-depth understanding of RBC BlueBay's investment strategies, products, and services through on-the-job training.
  • Develop a robust understanding of RBC BlueBay's client requirements and objectives.
  • Provide daily support to RBC BlueBay's regional client-facing teams covering a wide range of daily and ad hoc requests through group email queries.
  • Develop key relationships and contacts within the RBC BlueBay business to complete requests in a timely manner.
  • Proficiency in MS Excel and PowerPoint to update regular quarterly and monthly business reporting.
  • Documentation of query management into internal database, Salesforce, to ensure all stakeholders are aware of progress and are contributing towards the target completion dates.
  • Develop expertise through on-the-job training of internal team processes and controls to build a foundation for progression into the business when opportunities arise.
  • Option to complete the Investment Management Certificate and beyond that either CISI Level 6 Fund Management module or CFA Level 1, with RBC BlueBay support.
Requirements
  • Degree educated with at least a 2:1 achieved or equivalent.
  • Knowledge of the financial services industry and interest in investment products and fund structures.
  • Strong oral and written communication skills – confidence to effectively interface at all levels of the firm.
  • Highly organized and detail-oriented; ability to multitask in fast-paced environment.
  • Excellent proficiency in MS Word, MS Excel, and MS PowerPoint.
  • Strong communication and organization skills.
  • Keenness to learn and hit the ground running.
  • Ability to be resilient and adaptable to undertake a number of tasks and projects concurrently.
  • A genuine team player.
  • Displays a positive and energetic attitude.
  • Can work well with deadlines.
  • Expert level of proficiency in Microsoft Office products.
Nice to Have
  • Understanding of RBC BlueBay suite of products.
  • Experience with Salesforce or other CRM program.
  • Fluency in an additional European language.

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