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Junior Client Service Associate

2 months ago

London, Greater London, United Kingdom Methods Full time

Job Title: Junior Client Service Associate

Job Summary:

Methods is seeking a highly organized and detail-oriented Junior Client Service Associate to support the operations of a leading UK Financial organization. As a key member of the team, you will play a pivotal role in ensuring the smooth functioning of business operations and providing exceptional service to clients.

Key Responsibilities:

  • Request Processing: Process loan and deposit applications in accordance with internal controls and facility terms.
  • Loan Repayment: Ensure timely settlement of funds for premature loan repayments.
  • Stakeholder Communication: Respond to queries from stakeholders in a timely and professional manner.
  • Stakeholder Liaison: Collaborate with internal and external stakeholders to meet service requirements and implement process improvements.
  • Operational Procedures: Maintain and update operational procedures as needed.
  • Business Continuity: Ensure arrangements for business continuity for critical business processes are understood and up-to-date.
  • Process Improvement: Continuously seek opportunities for process improvements and manage operational risk within the business change management framework.

About Methods:

Methods is a leading provider of financial services, dedicated to delivering exceptional service to our clients. We are committed to fostering a collaborative and supportive work environment that encourages growth and development.