Junior Client Service Associate

1 week ago

London, Greater London, United Kingdom Methods Full time
Job Description

**Methods** is currently seeking a highly skilled Junior Client Service Associate to join our team in a leading UK Financial organisation.

**Job Summary:**

The Junior Client Service Associate will play a pivotal role in supporting the operations of the Business Operations Unit (BOU) across various business functions, ensuring it meets its operational targets and provides a high-quality service to clients.

**Key Responsibilities:**

  • Process requests (e.g., loan and deposit applications) in accordance with internal controls and facility terms.
  • Process premature loan repayments, ensuring timely settlement of funds.
  • Respond to stakeholder queries in a timely manner.
  • Liaise with internal and external stakeholders to meet service requirements, seek process improvements, and monitor issues affecting Public Sector finance.
  • Maintain and update operational procedures as required.
  • Ensure business continuity arrangements for critical processes are understood and up-to-date.
  • Continuously seek process improvements and manage operational risk within the business change management framework.

**Requirements:**

The ideal candidate will possess excellent communication and organizational skills, with the ability to work effectively in a team environment.

**About Methods:**

**Methods** is a leading provider of financial services, committed to delivering high-quality solutions to our clients.

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