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Security Cleared Junior Client Service Associate

2 months ago

London, Greater London, United Kingdom Methods Full time
Job Opportunity at Methods

Methods is currently seeking a highly skilled Junior Client Service Associate to join our team in the UK Financial sector. This is a pivotal role that will support the operations of our business unit across various functions, ensuring we meet our operational targets and provide exceptional service to our clients.

Key Responsibilities:

  • Process requests, such as loan and deposit applications, in accordance with internal controls and facility terms.
  • Ensure timely settlement of funds for premature loan repayments.
  • Respond promptly to queries from stakeholders.
  • Liaise with internal and external stakeholders to meet service requirements, implement process improvements, and monitor issues affecting public sector finance.
  • Maintain and update operational procedures as needed.
  • Ensure business continuity arrangements for critical processes are understood and up-to-date.
  • Continuously seek process improvements and manage operational risk within the business change management framework.

About the Role:

This is a fixed-term contract position, offering a competitive salary of £32,000 - £37,000 DOE. The role involves a 3-day office/2 remote work arrangement. As a Junior Client Service Associate, you will play a crucial role in supporting the operations of our business unit and ensuring we deliver high-quality service to our clients.