Software Support Specialist

1 week ago


London, Greater London, United Kingdom Trimble Maps Full time

About the Opportunity:

We are looking for a skilled Software Support Specialist to join our London team. As a Software Support Specialist, you will be responsible for providing support to customers and partners using Trimble Maps navigation software products.

Key Responsibilities:

  • Provide support to customers and partners using Trimble Maps navigation software products
  • Troubleshoot complex technical issues and identify product bugs
  • Work directly with developers, project managers, and testers to provide best-in-class navigation-based tools

Requirements:

  • BSC in Computer Science or equivalent
  • 1-2 years' experience with C#, .NET, Java, JavaScript, C++, Python, or other programming languages
  • Solid understanding of hosted web services – XML/REST/SOAP - including some development
  • Practical experience of supporting client-hosted applications
  • Fluent in English and German, both spoken and in writing
  • Flexible and versatile technical and soft skills
  • Comfortable with adapting to rapidly changing technical environments
  • A desire to become a subject matter expert in assisting customers with troubleshooting, set-up, and use of Trimble Maps products
  • Able to engage productively with technical peers and experts in a wide variety of technical disciplines across multiple geographies

Estimated Salary: £45,000 - £60,000 per annum (dependent on experience)



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