Software Support Specialist
1 week ago
About the Opportunity:
We are looking for a skilled Software Support Specialist to join our London team. As a Software Support Specialist, you will be responsible for providing support to customers and partners using Trimble Maps navigation software products.
Key Responsibilities:
- Provide support to customers and partners using Trimble Maps navigation software products
- Troubleshoot complex technical issues and identify product bugs
- Work directly with developers, project managers, and testers to provide best-in-class navigation-based tools
Requirements:
- BSC in Computer Science or equivalent
- 1-2 years' experience with C#, .NET, Java, JavaScript, C++, Python, or other programming languages
- Solid understanding of hosted web services – XML/REST/SOAP - including some development
- Practical experience of supporting client-hosted applications
- Fluent in English and German, both spoken and in writing
- Flexible and versatile technical and soft skills
- Comfortable with adapting to rapidly changing technical environments
- A desire to become a subject matter expert in assisting customers with troubleshooting, set-up, and use of Trimble Maps products
- Able to engage productively with technical peers and experts in a wide variety of technical disciplines across multiple geographies
Estimated Salary: £45,000 - £60,000 per annum (dependent on experience)
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