Technical Support Specialist London

5 days ago


London, Greater London, United Kingdom Axiom Software Solutions Limited Full time
Job Description

We are seeking a skilled Technical Support Specialist to join our team at Axiom Software Solutions Limited. This is a key role that requires strong technical skills, experience in supporting film and TV production crew, and excellent problem-solving abilities.

Key Responsibilities:

  • Provide onsite and remote technical support for hardware, software, and services to film and TV production crew
  • Collaborate with the production team to resolve technical issues efficiently
  • Maintain accurate records of technical support requests and resolutions

Requirements:

  • Bachelor's degree in Computer Science or related field
  • Minimum 3 years of experience in technical support, preferably in film and TV production
  • Excellent knowledge of Jamf support, hardware configuration, distribution, and provisioning, warehouse asset management, iOS and MacOS X, Oomnitza
  • Strong communication and problem-solving skills

What We Offer:

  • A competitive salary of £40,000 - £55,000 per annum, depending on experience
  • Ongoing training and development opportunities
  • A collaborative and dynamic work environment

About Us:

Axiom Software Solutions Limited is a leading provider of IT solutions to the film and TV industry. We pride ourselves on delivering high-quality services and innovative technology solutions to our clients.



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