Technical Support Specialist London
5 days ago
We are seeking a skilled Technical Support Specialist to join our team at Axiom Software Solutions Limited. This is a key role that requires strong technical skills, experience in supporting film and TV production crew, and excellent problem-solving abilities.
Key Responsibilities:
- Provide onsite and remote technical support for hardware, software, and services to film and TV production crew
- Collaborate with the production team to resolve technical issues efficiently
- Maintain accurate records of technical support requests and resolutions
Requirements:
- Bachelor's degree in Computer Science or related field
- Minimum 3 years of experience in technical support, preferably in film and TV production
- Excellent knowledge of Jamf support, hardware configuration, distribution, and provisioning, warehouse asset management, iOS and MacOS X, Oomnitza
- Strong communication and problem-solving skills
What We Offer:
- A competitive salary of £40,000 - £55,000 per annum, depending on experience
- Ongoing training and development opportunities
- A collaborative and dynamic work environment
About Us:
Axiom Software Solutions Limited is a leading provider of IT solutions to the film and TV industry. We pride ourselves on delivering high-quality services and innovative technology solutions to our clients.
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