Rental Agent
3 months ago
We are seeking a highly motivated and customer-focused Rental Agent to join our team at Thrifty Car and Van Rental. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless rental experience for our customers.
Key Responsibilities:
- Assist customers with their rental needs in a fast-paced environment
- Provide excellent customer service and communication skills
- Work independently and as part of a team to achieve sales and customer satisfaction targets
- Conduct daily fleet and vehicle checks to ensure high standards of quality and cleanliness
About You:
- Previous experience in the service industry is desirable but not essential
- Excellent communication and interpersonal skills
- Ability to work in a team and independently in a fast-paced environment
- Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check
What We Offer:
- 20 day holidays plus bank holidays pro-rata
- Contribution to Group Personal Pension Scheme
- Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers
- Sponsored Summer and Christmas events
- Cycle to Work Scheme
- Discounted car hire rates
- Potential to earn bonus payments in addition to your basic salary
About Us:
At Thrifty Car and Van Rental, we pride ourselves on providing outstanding customer service and striving for success by constantly delivering exceptional service to all of our clients. We offer short- and long-term rentals with a wide range of fleets, and operate in 88 rental locations across the UK, Scotland, and Northern Ireland.
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