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Claims Specialist

2 months ago

Redhill, Surrey, United Kingdom Aon Full time

About Aon

Aon is a leading global professional services firm that helps organizations make better decisions and achieve their goals. We are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

Job Summary

We are seeking a skilled Claims Specialist to join our team. As a Claims Specialist, you will be responsible for analyzing and evaluating new and existing claims, responding to client inquiries, and maintaining accurate information and data throughout the life cycle of the claim.

Key Responsibilities

  • Analyze and evaluate new and existing claims in line with required SLA's
  • Respond promptly to enquiries from clients, brokers and service providers
  • Accurately assess and maintain appropriate reserves on claims
  • Comply with claims systems and procedures
  • Follow claims settlement procedures in accordance with established guidelines and authorise settlements within claims handling authority
  • Update and maintain accurate information and data throughout the life cycle of the claim
  • Represent AUM (AON Underwriting management) Claims in meetings with underwriters, insurers and clients as may be required

Requirements

  • Competent in Microsoft Office and primarily Excel and Word
  • ACII or Part Qualified/A level education or equivalent an advantage
  • Experienced and knowledgeable claims technician with Personal Accident & Travel, Liability, Property or equivalent claims experience an advantage but not obligatory as training will be provided
  • Lloyds and London Market knowledge including CLASS and ECF an advantage
  • Excellent communications and organisational skills. Sound negotiator
  • Strong interpersonal, communication and presentation skills, reliable and enthusiastic

About Our Culture

We encourage a diverse workforce and offer a comprehensive benefits package. Our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working