Claims Specialist

4 weeks ago


Redhill, Surrey, United Kingdom Aon Full time

Claims Specialist Role

We are seeking a skilled Claims Specialist to join our team at Aon. As a Claims Specialist, you will play a critical role in analyzing and evaluating new and existing claims, ensuring that they are handled in accordance with required SLA's.

Key Responsibilities

  • Analyze and evaluate new and existing claims to determine the best course of action
  • Respond promptly to enquiries from clients, brokers, and service providers
  • Accurately assess and maintain appropriate reserves on claims
  • Comply with claims systems and procedures
  • Follow claims settlement procedures in accordance with established guidelines and authorise settlements within claims handling authority
  • Update and maintain accurate information and data throughout the life cycle of the claim
  • Represent AUM Claims in meetings with underwriters, insurers, and clients as required

Requirements

  • Competent in Microsoft Office, primarily Excel and Word
  • ACII or Part Qualified/A level education or equivalent an advantage
  • Experienced and knowledgeable claims technician with Personal Accident & Travel, Liability, Property, or equivalent claims experience an advantage but not obligatory as training will be provided
  • Lloyds and London Market knowledge including CLASS and ECF an advantage
  • Excellent communications and organisational skills. Sound negotiator
  • Strong interpersonal, communication, and presentation skills, reliable and enthusiastic

About Aon

Aon is a global professional services firm that helps clients navigate the complexities of a rapidly changing world. Our team is united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. We offer a comprehensive benefits package, encourage a diverse workforce, and provide a flexible and inclusive work environment.


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