Senior Helpdesk Technician
23 hours ago
We are currently seeking a highly skilled Senior Helpdesk Technician to join our team at Air IT Limited, supporting the delivery of top-notch IT and Cyber Security services to regional SMEs nationwide.
This challenging and rewarding role involves handling escalated service requests, collaborating closely with the Technical Team, and prioritising tickets to ensure swift resolution of technical queries.
In order to succeed in this position, applicants must possess prior experience in an IT helpdesk support environment, along with extensive knowledge of various IT systems and proficiency in tools like Microsoft 10/11, Microsoft Office 2019, 2022, and Microsoft Exchange Server 2019.
We also require candidates to hold GCSEs in Maths and English or equivalent, alongside strong communication and teamwork skills.
Our comprehensive benefits package includes hybrid working options, generous holiday time, and the opportunity for continuous professional development, plus a competitive salary of £35,000 - £45,000 based on experience.
Air IT offers an exciting and dynamic work environment where staff can grow and develop professionally while making significant contributions to the success of the company.
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Technical Helpdesk Technician
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Milton Keynes, Milton Keynes, United Kingdom Michael Page International Full timeAbout the RoleWe are seeking a highly skilled Technical IT Support Technician to join our team on a home-based/hybrid basis with occasional travel. As a key member of our technical support team, you will be responsible for providing technical support to automated solutions at client sites.Your main responsibilities will include investigating all tickets...
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Technical Helpdesk Engineer
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Helpdesk Support Technician
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Service Desk Technician
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Application Support Technician
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Warehouse Solutions Technician
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