Customer Service Host
1 week ago
We are a leading provider of catering and onboard services to the British Railway Industry, operating over 40 service centres nationwide with a workforce of over 1000 employees in the UK.
This role offers a dynamic career opportunity with a host of benefits and comprehensive training for those who want to work in a fast-paced environment.
The successful candidate will be responsible for providing excellent customer service to passengers, achieving sales targets independently, and meeting contractual goals.
A competitive salary of £15.00 per hour plus commission is on offer, along with opportunities for advancement and a supportive team environment.
Job Responsibilities- Travel on assigned trains to assist passengers, achieve sales targets, and meet contractual goals.
- Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
No experience is required; full training will be provided. The ideal candidate must be adaptable to work in a dynamic and fast-paced environment, including long hours and varying shifts.
Applicants must be at least 18 years old to perform certain tasks or work on certain shifts.
Benefits- Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
- Friends and Family App: 20% discount across our Catering, Whistlestop, and Urban Express units.
- Learn while you Earn: Access to award-winning training, apprenticeships, and development.
- Internal Growth Opportunities: Build your career with us; 70% of our Managers are internal promotions.
- Health and Wellbeing Support: Retail Trust, flexible working, family-friendly leave.
- Culture: We value diverse backgrounds, offering support networks for LGBTQ+, Women's Network, Neurodiversity, Disability, and more.
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