Customer Experience Host Liaison

2 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom London North Eastern Railway Full time
About the Role

As a key member of our team, you will be responsible for delivering exceptional customer experiences onboard our trains. This involves serving customers in a friendly and welcoming manner, providing personalized services, and ensuring a safe and clean environment.

You will work closely with colleagues to maintain high standards of customer service, manage cash and stock, and develop a good understanding of health and safety procedures.

In return, you will enjoy a competitive salary of £29,169 per annum, plus benefits such as free travel on LNER, 75% off other companies' tickets, and a generous pension scheme.

What We Offer
  • Free travel on LNER + 75% off other companies' tickets
  • Discounted international train tickets
  • 50% discount on LNER tickets for friends & family
  • Generous pension scheme

We are passionate about creating a diverse and inclusive workforce, representative of the communities we serve. If you are looking for a challenging and rewarding role where you can make a real difference, please apply now



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