Hospitality and Service Manager

2 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom London North Eastern Railway Full time
About the Job

This is a fantastic opportunity to join our team as a Customer Experience Host. As part of our crew, you will be responsible for delivering excellent customer service, managing cash and stock, and maintaining a safe and clean environment onboard our trains.

You will work in standard class, offering a service from either the cafe bar or delivering a personal at-seat service for customers using our app. In first class, you will serve complimentary food and beverages to the highest standards.

With a competitive salary of £29,169 per annum and a range of benefits, including free travel on LNER, this is an exciting opportunity to join a dynamic team and develop your skills and career.

Our Values

We are committed to creating an inclusive, engaged culture that supports everyone at every stage of their journey. Our values are passion, being bold, always caring, and owning it. These are the qualities that make us LNER.

We know that our people are the beating heart of everything we do. If you share our values and are looking for a rewarding role where you can make a real difference, please apply now



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