Hospitality Service Associate

5 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Cineworld Cinemas Ltd Full time

Overview:

Cineworld Cinemas Ltd is a leading cinema chain that offers an exceptional customer experience in a fun and dynamic environment. As a Hospitality Service Associate, you will be the face of our brand, delivering top-notch service to customers in our cinema and food outlets.

About the Role:

This role involves cash handling, food preparation, maintaining a clean and safe environment, and providing excellent service to customers. You will work closely with colleagues to ensure a seamless experience for guests.

Key Responsibilities:

  • Cash Handling and Payment Processing
  • Food Preparation and Presentation
  • Cleaning and Maintenance of Work Areas
  • Heavy Lifting and Moving Equipment
  • Compliance with Health and Safety Regulations
  • Increasing Sales and Revenue through Upselling and Customer Engagement
  • Maintaining High Standards of Quality and Service
  • Following Established Policies and Procedures
  • Interacting with Large Groups of People and Managing Conflict Resolution

Benefits:

As a valued member of our team, you will receive a range of benefits including FREE MOVIES, Premiere Pass, discounts on food and drink, 28 days holiday per year (pro rata), Virtual GP, Pension Scheme, cash back healthcare plan, and eye care scheme.

Requirements:

To succeed in this role, you must be friendly, approachable, and willing to work hard as part of a team. Previous experience in hospitality or customer-facing roles is desirable but not essential.

Estimated Salary:

The estimated salary for this role is £19,500 - £22,000 per annum, depending on location and experience.



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