Poker Host and Customer Experience Manager
4 weeks ago
Pursue a career in gaming entertainment with Grosvenor Casinos, where you can develop your skills and expertise in dealing poker games. As a key member of our team, you will play a vital role in delivering an exceptional customer experience.
This exciting opportunity offers a competitive estimated salary of £20,000 - £25,000 per annum, along with opportunities for professional growth and development.
You will be responsible for greeting customers warmly, maintaining high levels of professionalism, and ensuring that every guest feels valued and respected.
Our teams are dedicated to delivering outstanding customer service, working collaboratively to create a seamless and enjoyable experience for all players.
As a proud employer, we prioritise the well-being and safety of our colleagues, providing a supportive and inclusive work environment.
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Poker Game Host and Service Expert
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Rank Group Full timeGrosvenor Casino in Newcastle is seeking a highly skilled Poker Game Host and Service Expert to join their team. As a Dealer, you will be responsible for creating an environment of community and fun, while maintaining the security of the game, cash, and assets.With a strong focus on delivering exceptional customer experiences, you will greet customers...
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Poker Game Host
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Rank Group Full time**Job Summary:**We are seeking an experienced Poker Dealer to join our team at Grosvenor Casino, Newcastle. As a key member of our poker floor staff, you will be responsible for delivering a high-quality gaming experience to our customers.The ideal candidate will have a positive attitude, excellent communication skills, and the ability to work well under...
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Grosvenor Casino Poker Host
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Rank Group Full timeJoin our team as a Poker Dealer at Grosvenor Casino, Newcastle!As a key member of our poker team, you will be responsible for creating an exceptional gaming experience for our customers. With a focus on delivering excellent customer service and ensuring fair play, this role requires strong communication skills and attention to detail.We are seeking a skilled...
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Hospitality Poker Manager
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Rank Group Full time**Job Description:**We are seeking an experienced Poker Dealer to join our team at Grosvenor Casino, Newcastle. This role requires a skilled and enthusiastic individual who can deliver a high-quality gaming experience to our customers.**Key Skills and Qualifications:**Excellent communication and interpersonal skillsAbility to work well under pressure and...
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Poker Dealer Specialist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Rank Group Full timeAre you a skilled dealer looking for a new challenge?Grosvenor Casino, Newcastle is seeking an experienced Poker Dealer to join our team.About the RoleThe ideal candidate will have experience dealing poker games in a casino environment and possess excellent communication skills. As a Poker Dealer, you will be responsible for dealing efficient and...
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Poker Games Dealer
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Grosvenor Casinos Limited Full timePoker Games DealerWe are seeking a skilled Poker Games Dealer to join our team at Grosvenor Casinos Limited. As a key member of our staff, you will be responsible for dealing tournament and cash games efficiently and precisely.Key responsibilities include:Welcome customers warmly and provide an exceptional experience.Work collaboratively with colleagues to...
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Dealer and Games Host
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Rank Group Full timeJob Title: Dealer and Games HostRank Group, the parent company of Grosvenor Casinos, is recruiting for a Dealer and Games Host to work in one of their Newcastle-based casinos. This is a unique opportunity to join a well-established company and work as part of a dynamic team.The successful candidate will have a strong background in poker dealing and excellent...
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Casino Entertainment Host
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Grosvenor Casinos Limited Full timeGrosvenor Casino, Newcastle is seeking an enthusiastic and skilled Poker Dealer to join our team.Job OverviewThis is a unique opportunity to work in a fast-paced gaming environment, dealing a successful and entertaining poker game that exceeds our guests' expectations.As a key member of our team, you will be responsible for:Welcoming customers warmly into...
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Customer Experience Ambassador
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom London North Eastern Railway Full timeJob OverviewThis is an exciting opportunity to join London North Eastern Railway as a Customer Experience Host.You will be responsible for providing exceptional service to customers, ensuring their journey with us is memorable and enjoyable.The role involves serving customers in standard class from the cafe bar or delivering a personal at-seat service using...
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Onboard Customer Experience Associate
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom SSP Full timeJob Title: Host and Hospitality Team MemberSalary: £17 per hour plus commissionWe are currently seeking a Host and Hospitality Team Member to join our team at Rail Gourmet.In this role, you will be responsible for providing excellent customer service to passengers on board our trains.You will achieve sales targets independently, meet contractual goals, and...
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Customer Experience Host Liaison
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom London North Eastern Railway Full timeAbout the RoleAs a key member of our team, you will be responsible for delivering exceptional customer experiences onboard our trains. This involves serving customers in a friendly and welcoming manner, providing personalized services, and ensuring a safe and clean environment.You will work closely with colleagues to maintain high standards of customer...
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Customer Service Host
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom SSP Full timeRole OverviewWe are a leading provider of catering and onboard services to the British Railway Industry, operating over 40 service centres nationwide with a workforce of over 1000 employees in the UK.This role offers a dynamic career opportunity with a host of benefits and comprehensive training for those who want to work in a fast-paced environment.The...
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Cinema Host
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Cineworld Cinemas Ltd Full timeWe are looking for a Cinema Host to join our team at Cineworld Cinemas Ltd. As a Cinema Host, you will be the first point of contact for our customers, responsible for welcoming them to the cinema and ensuring they have a great experience.Key Responsibilities:Welcoming customers to the cinemaEnsuring a smooth and efficient ticketing processProviding...
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Customer Experience Specialist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom SSP Deutschland GmbH Full timeRole Overview: Onboard HostThis position requires excellent communication skills and the ability to work well under pressure. As an Onboard Host, you will be responsible for providing outstanding customer service to passengers while promoting company products.Main Responsibilities:Travel on assigned trains, providing assistance to passengers and meeting...
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Casino Dealer Specialist
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Rank Group Full time**Role Overview:**We are looking for a skilled Poker Dealer to join our team at Grosvenor Casino, Newcastle. The successful candidate will be responsible for delivering a high-quality gaming experience to our customers.**Responsibilities:**Deal with cash and chips efficiently and accuratelyEnforce the rules of the game consistentlyProvide exceptional...
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Travel Service Host
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom London North Eastern Railway Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Travel Service Host to join our team at London North Eastern Railway. As a Travel Service Host, you will be responsible for providing exceptional service to our customers on board our trains.You will have the opportunity to develop your skills in customer service, communication, and...
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Dealing Excellence in Gaming
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Rank Group Full timeRank Group's Grosvenor Casino in Newcastle is seeking an experienced Dealing Excellence in Gaming professional to join their team. As a Dealer, you will be responsible for ensuring a professionally dealt game of poker, with impeccable attention to detail and technical standards.You will work closely with colleagues to provide efficient and dynamic service,...
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Service Host
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom SSP Full timeWe are a leading provider of catering and onboard services to the British Railway Industry.As a Service Host, you will travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.You will accurately account for stock and transactions, adhere to hygiene and safety standards, and support management...
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Railway Service Host
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom London North Eastern Railway Full timeKey ResponsibilitiesAs a Customer Experience Host, you will:Provide exceptional customer service, ensuring customers have a positive experience during their journeyServe customers in standard class from the cafe bar or deliver a personal at-seat service using our "lets eat at your seat" appDeliver complimentary food and beverage offerings in first class,...
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Customer Experience Manager
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Home Group Limited Full timeKey ResponsibilitiesThe Custome Experience Manager will be responsible for managing customer experiences and ensuring that all customer complaints are resolved in a timely and professional manner.This role requires strong analytical and problem-solving skills, as well as the ability to communicate effectively with customers and stakeholders.Based on your...