Duty Manager
3 weeks ago
Everyman Cinema Experience
We're looking for a talented Duty Manager to join our team at Everyman Cinema. As a key member of our operations team, you'll be responsible for ensuring our guests have an exceptional experience at our venues.
Key Responsibilities:
- Oversee the smooth running of our venues, working closely with our Management Team and Team Members.
- Develop and implement strategies to enhance the guest experience, driving customer satisfaction and loyalty.
- Lead by example, demonstrating excellent leadership skills, and motivating and coaching others to achieve exceptional results.
- Collaborate with our hospitality team to deliver exceptional food and drink experiences, ensuring high-quality service and presentation.
- Work closely with our events team to deliver unique and engaging events, showcasing our venues as the perfect destination for special occasions.
What We Offer:
- Competitive hourly rate, up to £13.50 per hour, dependent on experience.
- Unlimited complimentary cinema tickets for you and your friends.
- 50% discount on all food and drink, excluding calories.
- Wagestream membership, providing access to your wages when you need them.
- 24/7/365 Employee Assistance Programme, supporting your physical and mental wellbeing.
Requirements:
- Experience in hospitality, with a focus on leadership, customer service, and team management.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and guests.
- A passion for delivering exceptional customer experiences, with a focus on creating memorable moments for our guests.
- A flexible and adaptable approach, with the ability to work effectively in a fast-paced environment.
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