Duty Manager

1 month ago


Cambridge, Cambridgeshire, United Kingdom Everyman Full time
About Everyman

Everyman is an independent cinema brand that's changing the way people experience the magic of cinema. We're passionate about delivering a unique and memorable experience for every guest, and we're looking for exceptional individuals to join our team.

Job Title: Duty Manager

We're seeking a highly motivated and experienced Duty Manager to oversee the smooth operation of our venues. As a key member of our management team, you'll be responsible for ensuring that every guest has an exceptional experience, from the moment they step into our cinema to the moment they leave.

Key Responsibilities:
  • Lead and motivate our team to deliver exceptional customer service
  • Oversee the day-to-day operation of the venue, including staff management and customer service
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Work closely with our management team to achieve business objectives
What We Offer:
  • Competitive hourly rate of up to £13.50, dependent on experience
  • Unlimited complimentary cinema tickets for you and your friends
  • 50% discount on all food and drink
  • Wagestream membership, allowing you to access your wages when you need them
  • 24/7/365 Employee Assistance Programme
  • Financial, legal, family, health, and wellbeing tools and resources
  • Retail discounts with Wagestream
  • Cycle to Work Scheme
  • Epic staff events, team socials, and amazing incentives
Requirements:
  • Experience in hospitality, with a focus on leadership and customer service
  • Great leadership skills combined with mountains of personality
  • Experience leading teams to success, motivating and coaching others
  • A passion for food, customer service, hospitality, and people
  • A team player who thrives working alongside others or independently
  • An upbeat, hard-working, and flexible attitude
  • Great business savvy, an entrepreneurial spirit, and self-drive

We're looking for someone who is passionate about delivering exceptional customer experiences and has a proven track record of leadership and team management. If you're a motivated and experienced individual who is looking for a new challenge, we'd love to hear from you.


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