Duty Manager

1 month ago


Cambridge, Cambridgeshire, United Kingdom SSP Full time
About the Role

We are seeking a highly motivated and experienced Duty Manager to join our team at M&S, Cambridge Station. As a key member of our operations team, you will be responsible for creating a clean, welcoming atmosphere that surpasses customer expectations.

Key Responsibilities
  • Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations
  • Guide and support your colleagues, maintaining a safe working and dining environment
  • Coordinate team efforts, overseeing the unit's opening and closing, ensuring operational excellence
  • Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations
  • Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation
What We Offer
  • Competitive pay rates
  • 75% discount off your meal while on duty
  • Employee discounts on various SSP brands and franchises across the UK
  • Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units
  • Help@Hand App: shopping discounts, GP appointments, 24/7 help line, financial and wellbeing support
  • Flexible scheduling to accommodate various lifestyles
  • Continuous growth opportunities through award-winning training, apprenticeships and development programs
  • Health and wellbeing support, including Retail Trust, flexible working and comprehensive family-friendly leave
About Us

SSP is a leading operator of food and beverage outlets in travel locations around the world. We are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.


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