Retail Store Manager

3 weeks ago


North Shields, North Tyneside, United Kingdom Aveda Full time
Aveda Retail Store Manager Opportunity

We are seeking an exceptional Retail Store Manager to lead our team in North Shields. As a key member of our management team, you will be responsible for delivering outstanding customer service, driving sales growth, and leading a high-performing team.

Key Responsibilities
  • Lead and develop a team of Sales Associates to achieve sales, customer service, and operational targets.
  • Create and execute business plans to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management.
  • Manage inventory, facilities, and cash reconciliation to ensure efficient store operations.
  • Develop and implement sales and customer service targets, sales analysis, and staff scheduling.
Requirements
  • Proven retail management experience, preferably within cosmetics.
  • Ability to provide inspirational, authentic, and personalized customer service.
  • Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling.
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation.
  • Proven track record of leading a team to achieve sales and customer service targets.
  • Experience of creating and executing in-store events.
  • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
  • Proficient in Microsoft Office.
What We Offer
  • Competitive salary: £30,000 - £35,000 per annum, based on experience.
  • Progressive career opportunities with a leading prestige beauty company.
  • Outstanding training and development programs.
  • A comprehensive benefits package, including a competitive pension scheme.

Aveda is an equal opportunities employer and welcomes applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.


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