Store Manager

3 weeks ago


North Shields, North Tyneside, United Kingdom Aveda Full time
Aveda Store Manager OpportunityJob Summary: We are seeking a highly motivated and experienced Store Manager to lead our team of Sales Associates in achieving sales, customer service, and operational targets. The ideal candidate will have a proven track record of leadership, coaching, and business management skills gained in a fast-paced retail environment.

Key Responsibilities:
  • Lead, coach, and develop a high-performing team of Sales Associates to achieve sales, customer service, and operational targets.
  • Develop and execute an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management.
  • Provide inspirational, authentic, and personalized customer service to drive sales and customer loyalty.
  • Manage inventory, facilities, and cash reconciliation to ensure efficient store operations.
  • Collaborate with the team to create and execute in-store events that drive sales and customer engagement.

Requirements:
  • Proven retail management experience, preferably within cosmetics.
  • Ability to provide inspirational, authentic, and personalized customer service.
  • Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling.
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation.
  • Proven track record of leading a team to achieve sales and customer service targets.
  • Experience of creating and executing in-store events.
  • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.

About Aveda: Aveda is an equal opportunities employer, committed to diversity and inclusion. We offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

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