Senior Conference Coordinator

2 days ago


Edinburgh, Edinburgh, United Kingdom Apex Grassmarket Hotel Full time
About Us">

Apex Grassmarket Hotel is a warm and welcoming place to work, where our guests are at the heart of everything we do. We're passionate about delivering exceptional service and creating unforgettable experiences for our customers.


Job Overview">

We're looking for a skilled Conference and Events Supervisor to join our team in Edinburgh. As a key member of our Conference and Events team, you'll be responsible for ensuring every event runs smoothly and exceeds our guests' expectations.


Key Responsibilities">
  • Set up meeting rooms and events areas to ensure an exceptional experience for our guests.
  • Deliver excellent customer service during each event, responding promptly to guest requests and fulfilling special requirements.
  • Serve food and beverages to guests, maintaining the highest standards of presentation and service.
  • Prepare tea/coffee breaks and stations with appropriate food and beverages, as stated on the Event function sheet.

What You'll Need">

To succeed in this role, you'll need:

  • Previous experience in a Conference and Events role.
  • Ideal evidence of supervisory training.
  • The ability to deliver excellent standards and use your initiative.
  • A strong customer service attitude and a genuine desire to provide a warmer welcome to our guests.

Benefits">

As a valued member of our team, you'll enjoy a range of benefits, including:

  • A competitive salary of £25,000 - £30,000 per year, depending on experience.
  • 29 days holiday.
  • Training and development opportunities from day one.
  • Employee events and celebrations.
  • An in-house company interactive employee communication app.
  • Access to our state-of-the-art gym and pools.
  • Healthy meals while working.
  • Access to an external Employee Assistance Programme.
  • Financial Wellbeing App Wagestream.
  • A £200 referral bonus when friends or family join the team.
  • Long service recognition.
  • Involvement in our employee of the quarter and annual recognition schemes.
  • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two.
  • 50% discount in our restaurants.
  • Cycle to Work Scheme.
  • Discounted room rates for employees, friends, and family.
  • Spa treatments and product discounts.
  • Critical Illness & Life Assurance cover.


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