Customer Service and Support Specialist
4 weeks ago
Job Overview:
We are seeking a highly skilled and experienced Customer Service Administrator to join our team at Harper Finance in the outskirts of Nottingham.
Main Responsibilities:
- Serve as the initial point of contact for customers via telephone and email, providing prompt and efficient support.
- Handle customer negotiations and discussions confidently regarding replacements or returns for damaged or incorrectly shipped items.
- Maintain regular communication with customers experiencing long delivery lead times.
Requirements:
- Proven customer service/sales/admin experience
- Well organized with the ability to work under pressure
- Adaptability and team player
Benefits:
- The salary for this role is approximately £27,000 per annum, making it an attractive opportunity for those looking to advance their careers in customer service.
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