Banking and Operations Specialist
3 days ago
NatWest is seeking a Banking and Operations Specialist to join our team in Chorley. In this role, you will be responsible for delivering exceptional customer service and ensuring the smooth day-to-day running of our branch. As a key member of our operations team, you will have the opportunity to develop your skills and progress in your career.
**Key Responsibilities:**
- Provide expert advice and guidance to customers on their banking needs.
- Ensure accurate and timely completion of general banking requests.
- Identify opportunities to enhance customer experience and contribute to business growth.
**Requirements and Skills:**
- Strong communication and interpersonal skills.
- Able to work effectively in a fast-paced environment and adapt to changing priorities.
- Proven experience in a customer-facing role, preferably in a financial services environment.
**What We Offer:**
* A competitive salary of £24,750 per annum
* Comprehensive training program with ongoing coaching and support for career development.
* Generous holiday entitlement of 33 days (pro rata) + Bank Holidays.
* Flexible benefits package through NatWest Group Benefits, including protection, healthcare, and lifestyle options.
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