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Banking and Operations Specialist

1 month ago

Chorley, Lancashire, United Kingdom NatWest Full time
About this Opportunity

NatWest is seeking a Banking and Operations Specialist to join our team in Chorley. In this role, you will be responsible for delivering exceptional customer service and ensuring the smooth day-to-day running of our branch. As a key member of our operations team, you will have the opportunity to develop your skills and progress in your career.

**Key Responsibilities:**
  • Provide expert advice and guidance to customers on their banking needs.
  • Ensure accurate and timely completion of general banking requests.
  • Identify opportunities to enhance customer experience and contribute to business growth.


**Requirements and Skills:**

  • Strong communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment and adapt to changing priorities.
  • Proven experience in a customer-facing role, preferably in a financial services environment.


**What We Offer:**

* A competitive salary of £24,750 per annum

* Comprehensive training program with ongoing coaching and support for career development.

* Generous holiday entitlement of 33 days (pro rata) + Bank Holidays.

* Flexible benefits package through NatWest Group Benefits, including protection, healthcare, and lifestyle options.