Technical Support Expert

2 weeks ago


Middlesbrough, Middlesbrough, United Kingdom NRG. Full time

NRG is a dynamic IT company seeking a highly skilled 3rd Line IT Support Engineer to join our team. This role involves providing expert-level support and resolution for escalated IT issues across a diverse client base.

The ideal candidate will have strong expertise in Microsoft technologies, including Active Directory, Group Policies, and Microsoft 365. Additionally, they should be proficient in virtualization platforms such as VMware and Hyper-V, as well as designing and implementing networking solutions.

We are looking for a proactive individual who can collaborate with our 2nd Line Support team to streamline issue escalation and resolution processes. The successful candidate will also be responsible for performing regular system audits, updates, and maintenance tasks to ensure security and performance.

The estimated salary for this position is £45,000 - £60,000 per annum, depending on experience.



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