Technical Support Specialist
3 days ago
At Jackson Hogg Ltd, we're seeking a skilled IT Support Engineer to join our team. This is an excellent opportunity for an experienced professional to take on a challenging role in our nationally recognised IT support services company.
We're looking for someone with a strong technical background in 2nd/3rd line support to provide expert-level assistance to our clients. Your responsibilities will include:
- Providing second- and third-line technical support for desktop, server, and network issues.
- Carrying out remote and on-site troubleshooting using diagnostic techniques and pertinent questions.
- Managing and maintaining client IT infrastructures, including servers, networks, and applications.
- Monitoring system performance and reliability, implementing necessary updates and patches.
- Assisting with the planning and implementation of various IT projects, including client migrations.
We're offering a competitive salary of £60,000 - £80,000 per annum, depending on experience, as well as opportunities for professional growth and development.
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Technical Support Specialist
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