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CAU Booking Clerk

1 month ago

Tunbridge Wells, Kent, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

Job Overview

We are seeking a highly skilled and organized General Surgery Booking Clerk to join our team at Maidstone and Tunbridge Wells NHS Trust.

This is an excellent opportunity to gain experience in a busy department, working closely with medical secretaries, clinicians, and management team to ensure patients receive the best possible care.

The General Surgery service operates from 8.00am to 6.00pm, Monday to Friday, and the successful candidate will be required to work within these hours.

Main Duties

The successful candidate will be responsible for booking outpatient appointments, managing waiting lists, and assisting with patient queries.

They will also be required to have excellent customer care skills and be able to work effectively in a team environment.

Requirements

  • Good standard of general education to GCSE Standard, English & Maths Grade C
  • NVQ 2 or equivalent experience
  • Administrative experience
  • Competent using Word Office
  • Awareness of National Patient Access targets
  • Knowledge of Patient Centre or similar systems

Working for Maidstone and Tunbridge Wells NHS Trust

We are a large acute hospital trust in the south-east of England, providing a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people.

We are committed to developing a culture where everyone can reach their full potential, with opportunities to grow and develop their career.

We welcome applications from people of diverse backgrounds, perspectives, and experiences, and celebrate the diversity of thought, viewpoints, and ideas that will make our Trust the best place to work.