Tenant Participation and Engagement Specialist

1 month ago


Glasgow, Glasgow City, United Kingdom Tenants Information Service Full time
Tenant Participation and Engagement Manager

We are seeking a highly motivated and enthusiastic individual to join our team as a Tenant Participation and Engagement Manager. As a key member of our core team, you will play a vital role in championing and promoting TIS as experts in housing, community development, and engagement practices.

The successful candidate will support the Chief Executive and wider team to secure and manage new consultancy projects, deliver independent tenant advice contracts, and training courses for tenants, housing organisation staff, Elected members, and Board members at a national and local level across Scotland.

Key Responsibilities
  • Develop and implement effective tenant participation and engagement strategies to promote meaningful tenant involvement in housing and community development initiatives.
  • Work closely with key partners, including the Scottish Government, Scottish Housing Regulator, Scottish Federation of Housing Associations, and Chartered Institute of Housing, to influence and shape national housing policy.
  • Design and deliver training courses and workshops for tenant, resident, and community groups, scrutiny panels, federations, housing organisation staff, Elected members, and Board members.
  • Manage TIS Development Support projects, including line management support and supervision to project staff, and the development, implementation, and review of work plans.
  • Provide expert advice and guidance to tenants and housing organisations on tenant participation and engagement practices.
  • Support tenants to respond to national consultations, have their say, and influence policy development.

This is an exciting opportunity to work on a wide range of projects, with a variety of key partners, within a fast-paced environment. If you are passionate about tenant participation and engagement, and have a strong understanding of the social housing sector, we encourage you to apply.



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