Housing Sector Engagement Manager

2 months ago

Glasgow, Glasgow City, United Kingdom Tenants Information Service (TIS) Full time

Job Title: Tenant Participation and Engagement Manager

Job Summary:

The Tenants Information Service (TIS) is seeking a motivated and enthusiastic individual to fill the role of Tenant Participation and Engagement Manager within its core team.

Key Responsibilities:

  • Support the Chief Executive and wider team to champion and promote TIS as experts in housing, community development, and engagement practices.
  • Work to secure and manage new consultancy projects and deliver independent tenant advice contracts and training courses for tenants, housing organisation staff, Elected members, and Board members at a national and local level across Scotland.
  • Design and deliver training courses and workshops for tenant, resident and community groups, scrutiny panels, federations, housing organisation staff, Elected members, and Board members.
  • Secure and manage new consultancy projects.
  • Assist in the delivery of work commissioned by the Scottish Government.
  • Work with key partners including the Scottish Government, Scottish Housing Regulator, Scottish Federation of Housing Associations, Design and deliver presentations at national conferences, events, working groups, and panels.
  • Produce guides, briefing papers, and reports focused on housing policy and legislation.
  • Champion and promote meaningful tenant participation, engagement and scrutiny practices with tenants and housing organisations throughout Scotland.
  • Support tenants to respond to national consultation, have their say, and influence policy development.
  • Provide information to tenants and housing organisations on the functioning of tenant groups.
  • Manage TIS Development Support projects, including the responsibility of line management support and supervision to project staff, and the development, implementation, and review of workplans.

Requirements:

  • Excellent group facilitation skills, and verbal and written communication.
  • Knowledge of social housing sector policy, legislation, and/or regulatory framework.

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