Housing Services Coordinator

2 weeks ago


Glasgow, Glasgow City, United Kingdom Glasgow West Housing Association Full time
Job Title: Services Officer

Glasgow West Housing Association is a leading provider of housing services in Scotland. We are seeking an experienced and motivated individual to join our Tenancy Team as a Services Officer.

Job Summary

The successful candidate will be responsible for processing tenancy management requests, handling rent collection and recovery, and supporting the wider team in delivering tenancy services functions.

Key Responsibilities
  • Process tenancy management requests, including joint tenancies, permissions to reside, assignations, and sub-lets, in accordance with policy and procedures.
  • Implement rent collection and recovery procedures, including preparation of compliance sheets and NOPFROP.
  • Liaise with Sheriff Officers and attend tenancy recovery.
  • Liaise with tenants and other relevant agencies regarding rent collection and recovery.
  • Support the Services Team in delivering all tenancy service functions, including anti-social behaviour, tenancy terminations, housing allocations, and tenancy sign-ups.
  • Support the delivery of the Corporate Plan and Team initiatives, and represent the Association at events.
Benefits
  • 25 days annual leave and 15 public holidays.
  • Flexible working practices, including flexi-time, homeworking, and enhanced occupational maternity, paternity, and shared parental leave.
  • Defined contribution pension scheme.
  • Ongoing professional development and training opportunities.
  • Cycle to work scheme.
  • Specific GWHA benefits, including an annual service commitment award, long service award, and additional festive leave.

This is an exciting opportunity to join a dynamic team and contribute to the delivery of high-quality housing services. If you are a motivated and experienced individual with a passion for housing, we encourage you to apply.



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