Housing Services Coordinator

3 weeks ago


Glasgow, Glasgow City, United Kingdom Glasgow West Housing Association Full time
Job Title: Services Officer

Glasgow West Housing Association is a leading provider of housing services in Scotland. We are seeking an experienced and motivated individual to join our Tenancy Team as a Services Officer.

Key Responsibilities:
  • Process tenancy management requests, including joint tenancies, permissions to reside, and sub-lets, in accordance with our policies and procedures.
  • Implement rent collection and recovery procedures, including the preparation of compliance sheets and notifications to tenants.
  • Liaise with Sheriff Officers and attend tenancy recovery proceedings.
  • Support the Services Team in delivering all tenancy service functions, including anti-social behaviour, tenancy terminations, housing allocations, and tenancy sign-ups.
  • Represent the Association at events and support the delivery of our Corporate Plan and Team initiatives.
What We Offer:
  • 25 days annual leave and 15 public holidays
  • Flexible working practices, including flexi-time, homeworking, and enhanced occupational maternity and paternity leave
  • Defined contribution pension scheme
  • Ongoing professional development and training opportunities
  • Cycle to work scheme
  • Specific GWHA benefits, including an annual service commitment award and long service award

Post subject to satisfactory Disclosure Check. For further information and an application pack, please visit our website: gwha.org.uk



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