Client Care Travel Coordinator

1 month ago


Glasgow, Glasgow City, United Kingdom Good Moves Full time
Job Title: Client Care Travel Executive

We are seeking a highly skilled and experienced Client Care Travel Executive to join our team at Good Moves. As a key member of our team, you will play a vital role in supporting our Chief Executive and wider team to champion and promote our organisation as experts in housing, community development, and engagement practices.

Key Responsibilities:
  • Tender Proposal Management: Respond to and complete tender proposals for Independent Tenant Advice contracts, consultancy projects, and the delivery of training courses across Scotland.
  • Training and Development: Design and deliver training courses and workshops for tenant, resident and community groups, scrutiny panels, federations, housing organisation staff, Elected members, and Board members.
  • Consultancy Project Management: Secure and manage new consultancy projects.
  • Partnership Working: Work with key partners including the Scottish Government, Scottish Housing Regulator, Scottish Federation of Housing Associations, and Chartered Institute of Housing to influence and shape national housing policy.
  • Policy and Legislation: Produce guides, briefing papers, and reports focused on housing policy and legislation.
  • Tenant Participation and Engagement: Champion and promote meaningful tenant participation, engagement and scrutiny practices with tenants and housing organisations throughout Scotland.
  • Tenant Support: Support tenants to respond to national consultation, have their say, and influence policy development.
  • Information Provision: Provide information to tenants and housing organisations on the functioning of tenant groups.
  • Project Management: Manage TIS Development Support projects, including the responsibility of line management support and supervision to project staff, and the development, implementation, and review of work plans.

This is an exciting opportunity to work on a wide range of projects, with a variety of key partners, within a fast-paced environment. As a national membership organisation, we represent over 240,000 homes across our housing organisation membership community alone.

We believe that by working together, we can plan more effectively to deliver high quality and affordable housing, and wider services to meet the needs of our diverse and flourishing communities. Our expert team finds creative approaches to encourage communities and housing organisations to work together to get things done.

Our aim is simple, we want to change social rented housing in Scotland for the better.



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