Client Care Travel Coordinator

1 month ago

Glasgow, Glasgow City, United Kingdom Good Moves Full time
Job Title: Client Care Travel Executive

We are seeking a highly skilled and experienced Client Care Travel Executive to join our team at Good Moves. This is an exciting opportunity to work with a national membership organisation, representing over 240,000 homes across Scotland.

About the Role

The successful candidate will support the Chief Executive and wider team to champion and promote TIS as experts in housing, community development, and engagement practices. Key responsibilities include:

  • Securing and managing new consultancy projects and delivering independent tenant advice contracts and training courses for tenants, housing organisation staff, Elected members, and Board members at a national and local level across Scotland.
  • Designing and delivering training courses and workshops for tenant, resident and community groups, scrutiny panels, federations, housing organisation staff, Elected members, and Board members.
  • Working with key partners including the Scottish Government, Scottish Housing Regulator, Scottish Federation of Housing Associations, and Chartered Institute of Housing to influence and shape national housing policy.
  • Producing guides, briefing papers, and reports focused on housing policy and legislation.
  • Championing and promoting meaningful tenant participation, engagement and scrutiny practices with tenants and housing organisations throughout Scotland.
  • Supporting tenants to respond to national consultation, have their say, and influence policy development.
  • Providing information to tenants and housing organisations on the functioning of tenant groups.
  • Managing TIS Development Support projects, including the responsibility of line management support and supervision to project staff, and the development, implementation, and review of work plans.

This role presents a fantastic opportunity to work on a wide range of projects, with a variety of key partners, within a fast-paced environment. As a national membership organisation, we believe that by working together, we can plan more effectively to deliver high quality and affordable housing, and wider services to meet the needs of our diverse and flourishing communities.

Our aim is simple, we want to change social rented housing in Scotland for the better. If you are passionate about housing, community development, and engagement practices, and have the skills and experience to make a real difference, we would love to hear from you.

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