Field Service Engineer
5 days ago
About the Role
We are seeking a highly skilled Field Service Engineer to join our South Customer Centric Field Support Team in the UK. As an integral member of our team, you will be responsible for delivering electro-mechanical hardware support to our esteemed customers.
Key Responsibilities
- Deliver electro-mechanical hardware support, including proactive/reactive tasks, technical training, and customer upskilling.
- Maintain administration and regulatory documentation.
- Perform preventive maintenance and ensure the seamless delivery and uptime of service offerings.
- Collaborate with peers and key stakeholders to align sales and service objectives.
Requirements
- Significant experience in electro-mechanical engineering.
- A degree in Electrical/Mechanical Engineering, or equivalent qualifications.
- Proven track record of implementing top-tier support.
- Ability to provide effective support for pathology laboratory solutions.
- Strong analytical skills for navigating technical, scientific, and numerical information.
- Willingness to travel within the region as needed.
About Us
F. Hoffmann-La Roche Gruppe is a leading research-focused healthcare group, with over 100,000 people across 100 countries. Our UK Diagnostics business employs approximately 560 highly skilled individuals, providing a broad range of diagnostics and monitoring products & services.
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