Retail Product Strategist

7 days ago


London, Greater London, United Kingdom Starling Bank Limited Full time

Discover a fulfilling career at Starling Bank Limited, where innovation meets tradition in the world of finance.

About the Role

We are seeking a highly skilled Retail Product Strategist to join our team and drive the development of our retail product offering. As a key member of our organization, you will be responsible for executing our retail strategy, nurturing a culture of customer centricity, creativity, and innovation.

Key Responsibilities
  • Lead the development of our retail product offering, working collaboratively with cross-functional teams to ensure governance is carried out at all stages of the product life-cycle.
  • Work closely with Compliance and Legal to ensure new retail products or changes meet regulatory and legal requirements.
  • Develop and deliver key product design and governance processes and deliverables, including Fair Value assessments, Product Customer Journeys, and risk assessments.
  • Maintain strong relationships with our technical Product and Engineering Teams to prioritize improvements that enhance the customer journey and mitigate risk.
  • Manage a team of experienced Retail Product Specialists/Managers, setting clear objectives and supporting their development.
  • Stay up-to-date with market trends, competitor activity, and regulatory/legal changes that impact our retail proposition.
Requirements
  • Senior experience in product owner roles within UK retail banking or consumer finance.
  • Proven ability to lead a team of experienced retail product specialists/managers.
  • Demonstrated leadership skills in critical projects, particularly in taking over leadership at key junctures.
  • Significant experience in developing and monitoring performance of retail banking products, such as Savings, Consumer Credit, and Current Accounts.
  • Excellent communication and influencing skills to manage relationships and drive positive change.
  • Numerate individual with experience analyzing and interpreting data, preferably using Google's Looker tool.
What We Offer

We provide an attractive compensation package, including:

  • A competitive salary: £85,000 - £105,000 per annum (dependent on experience).
  • 25 days holiday (plus take your public holiday allowance whenever works best for you).
  • An extra day's holiday for your birthday.
  • Annual leave increased with length of service.
  • 16 hours paid volunteering time a year.
  • Salary sacrifice, company-enhanced pension scheme.
  • Life insurance at 4x your salary.
  • Private Medical Insurance with VitalityHealth.


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