Night Receptionist/GSR
4 weeks ago
About the Role:
We are seeking a highly motivated and organized Night Receptionist/GSR to join our team at Staybridge Suites, Liverpool. As a Night Receptionist/GSR, you will be responsible for ensuring the smooth and efficient running of the hotel, providing exceptional customer service, and maintaining the highest standards of security and safety.
Key Responsibilities:
- Ensure the smooth and efficient running of the hotel, including night audit, security checks, and guest services.
- Provide exceptional customer service to guests, including check-in, check-out, and luggage assistance.
- Serve food and liquor to company standards.
- Ensure all revenue is correctly charged and monies are securely kept.
- Operate the hotel switchboard and deal with all internal and external calls.
- Order and deliver guest's newspapers and correct charging and controls.
- Action early morning calls at the specified time and to the laid-down standards.
- Prepare and serve room service orders.
- Clean areas as requested and remove all trays from public areas and bedroom corridors.
Requirements:
- Availability to work between 11pm and 7am, with a flexible approach to nights worked, including weekends.
- Desire and ability to learn.
- Strong communication skills.
- Ability to work alone for periods of time during the night shift.
- Ability to organize self and multitask.
- Flexible and adaptable.
- Attention to detail.
- Customer-focused and can-do attitude.
- Understanding of hotel and company standards, products, and services.
What We Offer:
- Great team spirit.
- 40 hour/week.
- Excellent company benefits, including competitive salary and package, exclusive employee discounted rate to IHG and Cycas hotels, continuous paid training and development opportunities, and free healthcare plan.
About Cycas Hospitality:
Cycas Hospitality is a gift for any hospitality professional. Over the past 14 years, we've created an innovative hotel management company. We have been amongst Caterer's Top 30 Best Places to Work in Hospitality in the last consecutive 4 years.
This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you.
Please apply in writing by email, attaching your CV along with your current salary and notice period.
***All offers of employment are conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***
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