Service Desk and Customer Care Professional

15 hours ago


Burgess Hill, West Sussex, United Kingdom First Recruitment Services Full time
Job Description

This role will involve supporting customers and brokers, handling various tasks related to insurance risk accounts. Responsibilities include:

  • Assisting customer and broker enquiries via email, telephone, and online chat
  • Processing new business documents, membership documents, and renewals
  • Diary follow-ups and ensuring compliance with company policies and regulations

Able to build partnerships with existing and new customers, possessing good communication skills, computer literacy, and experience managing customer needs.



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