Administrative Support Specialist

5 days ago


Maidstone, Kent, United Kingdom CV-Library Full time

Job Overview

We are seeking a highly skilled and motivated administrative professional to join our team as an Administrative Support Specialist. The successful candidate will provide technical and administrative support to the Neighbourhoods service, ensuring seamless delivery of services to the public.

The role involves providing assistance with inspections, complaints handling, and data analysis. Excellent communication and customer service skills are essential for success in this position.

About the Role

The Neighbourhood team is responsible for providing support to the District Council's Neighbourhood services department. The team assists with various tasks, including attending site visits, dealing with complaints, and undertaking inspections of vehicles and premises.

Key Responsibilities

  • Provide administrative support to the Neighbourhoods service team.
  • Assist with inspections of vehicles and premises.
  • Support senior officers with report preparation and correspondence.
  • Analyse data and statistics for government returns and management reports.
  • Upload Food Hygiene Scores to the Food Standards Agency.
  • Install, maintain, and monitor technical equipment associated with enforcement and community services.
  • Carry out land registry requests using the HM Land Registry website.
  • Send invoices requesting payment for services provided.
  • Review and revise council emergency plans, policies, and equipment.
  • Arrange staff training programs and duty rotas for the neighbourhood service.
  • Keep the Thanet District Council website up-to-date with guidance and information.
  • Undertake research and surveys related to the works in the department.

Requirements

  • Excellent IT skills.
  • Note taking and/or shorthand skills.
  • Customer service skills.
  • Excellent communication skills - delivering messages clearly so that they cannot be misunderstood.
  • Multitasking and working under pressure.
  • BASIC knowledge of the local area is essential.

Salary and Benefits

The salary for this role is £12.50 per hour, rising to £15.08 after 12 weeks.



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