Administrative Support Specialist
5 days ago
Job Overview:
The Thanet Mental Health Together Team seeks an Administrator to join their friendly team based in Ramsgate, Kent.
About the Opportunity:
This role offers you the chance to be part of a supportive team providing crucial support to a dedicated clinical team. You'll work alongside Consultant Psychiatrists, Community Mental Health Nurses, Occupational Therapists, and other healthcare professionals.
Key Responsibilities:
- Manage the team's schedule, efficiently booking appointments.
- Prepare and meticulously maintain clinical records and correspondence.
- Administrative tasks like organizing meetings and interpreters.
- Support the team to action work requests via the admin generic inbox, including the processing of referrals on the patient administration system (Rio).
- Diary Management and booking clinic appointments.
- Having contact with patients, carers, relatives, and other external stakeholders.
- Typing letters and reports via BigHand (audio) and/or copy typing.
- Using the patient record system RIO (training provided).
- Taking and screening phone calls and managing the admin mailbox.
- Organising and minuting meetings.
- Reception cover.
Requirements:
- A self-starter with a go-getter attitude and a forward-thinking approach.
- Flexible and adaptable, thriving in a fast-paced environment.
- Exceptionally organized with a keen eye for detail.
- Proficient in Microsoft Office applications with strong IT skills.
- Empathy and compassion, a professional and flexible attitude, like being part of a team, have initiative, good communication, and interpersonal skills, can prioritize workloads, and can work under pressure at times to agreed timescales.
About Working for Our Organisation:
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.
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