Global Systems Support Professional

21 hours ago


Stirling, Stirling, United Kingdom Cobalt Recruitment. Careers Full time

About the Role

Cobalt Recruitment is seeking a skilled Technical Support Specialist to join our partner company's Global Solutions Team. This exciting opportunity involves providing technical assistance for innovative real estate software solutions.

Responsibilities:

  • Resolve technical issues through analysis and problem-solving to ensure client satisfaction.
  • Deliver exceptional customer support during software implementations and updates to guarantee smooth transitions.
  • Follow up on client inquiries, conducting thorough research to ensure prompt resolutions.
  • Collaborate with internal teams to escalate and document complex cases, driving team success.
  • Nurture strong client relationships through regular communication and support.

What We Offer

A competitive salary range of £25,000 - £35,000 per annum and a hybrid work environment in Stirling.



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