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Customer Success Professional

2 months ago

London, Greater London, United Kingdom The Opportunity Hub UK Full time
About The Opportunity Hub UK

We are a leading provider of innovative solutions for the real estate industry, leveraging cutting-edge technology to drive growth and success.

Job Title: Customer Success Executive

We are seeking a highly motivated and experienced Customer Success Executive to join our team. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences, driving revenue growth, and building strong relationships with our clients.

Key Responsibilities:
  • Client Onboarding: Develop and implement effective onboarding strategies to ensure seamless integration of our solutions with our clients' operations.
  • Account Management: Build and maintain strong relationships with our clients, understanding their business needs and providing tailored solutions to drive growth and success.
  • Revenue Growth: Identify opportunities to upsell and cross-sell our solutions, driving revenue growth and expanding our client base.
Requirements:
  • Experience: A minimum of 2 years of experience in a customer-facing role, with a proven track record of delivering exceptional customer experiences and driving revenue growth.
  • Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
  • Education: A 2:1 degree or equivalent in a relevant field, such as business, marketing, or sales.
What We Offer:
  • Competitive Salary: A competitive salary of £25,000-£30,000, depending on experience.
  • Bonus Scheme: A fantastic bonus scheme, providing opportunities for additional earnings.
  • Central London Office: A modern and well-equipped office in the heart of Central London, with excellent amenities.
  • Collaborative Team: A collaborative and supportive team environment, with opportunities for professional development and growth.