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Global Privacy Operations Specialist
2 months ago
We are seeking a skilled Global Privacy Operations Analyst to join our team at Allegis Global Solutions. As a key member of our Global Privacy Services team, you will play a critical role in driving compliance across our entire enterprise.
Key Responsibilities:- Manage individual rights requests (IRRs) from consumers, employees, contractors, talent, and business partners.
- Collaborate with privacy professionals, lawyers, and product and technology stakeholders to deliver practical advice and enable projects across the businesses.
- Oversee processor onboarding and workflow configurations for major product launches.
- Produce training materials and roll out training to brands on privacy initiatives.
- Assist product teams and lawyers with completing Article 30 assessments, data transfer inventory assessments, and other privacy assessments.
- Manage inquiries coming into external-facing privacy inboxes.
- Work with counsel, technology, and brands to resolve consumer-related escalations.
- Suggest feature requests to improve process flows and introduce efficiencies.
- Support privacy project activities as needed, including user testing and the creation of training materials.
- Create metrics as needed.
- Perform ad hoc compliance reviews as needed, e.g., cookie categorizations.
- Proactively identify privacy risks in processes and systems and propose mitigations.
- Draft processes, procedures, documents, presentations, and guidance as required.
- BA/BS degree in a relevant field.
- 1+ years' experience in a privacy/data protection-related field.
- IAPP Certification a plus.
- Bonus points for consulting/project experience, customer service experience, legal operations experience, compliance operations experience.
- Entertainment industry experience required.
- Technology savvy and capable of issue-spotting privacy problems.
- Strong analytical skills; able to understand and problem-solve for complex issues.
- Privacy knowledge and/or willingness and enthusiasm to dig into privacy issues.
- Experienced in documenting and implementing procedures, controls, and guidelines.
- Advanced MS Office skills (Excel, Word, PowerPoint, SharePoint).
- Experienced with OneTrust use and configuration.
- A high degree of accuracy and attention to detail at all times, even with the most routine tasks.
