Privacy Operations Specialist

2 months ago


London, Greater London, United Kingdom Deliveroo Full time
About the Role

We are seeking a highly motivated and detail-oriented Privacy Operations Specialist to join our Global Data Protection team at Deliveroo. As a key member of our team, you will play a critical role in supporting the delivery and execution of our transformational, operational, and strategic goals.

Key Responsibilities
  • Support the preparation of technical requirements to enhance or build new privacy solutions
  • Assist with the implementation, testing, training of users, and evolution of processes on privacy tools, such as OneTrust
  • Build and maintain relationships and trust with in-house teams, enabling effective communication and working practices between Privacy and Tech engineers
  • Support larger privacy programme initiatives, such as migrating and enhancing automation of ROPAs and individual rights requests within OneTrust
  • Lead on data protection reporting, innovating to make it more accurate, timely, and presentable to be shared with leadership, including building dashboards
  • Assist on both proactive and reactive operational challenges and privacy compliance remediation, as part of a collaborative team
  • Research privacy operations topics and trends and communicate findings with the team, challenging existing processes and surfacing practical ideas for innovation
  • Assist with the discovery and interrogation of personal data within Deliveroo's systems to support privacy compliance processes such as DSARs
  • Support in the design and build of operational solutions to specific market requirements for privacy-related processes
Requirements
  • Demonstrable organisational and time management skills
  • Good written and verbal communication skills in English and great interpersonal skills
  • Team-focused and highly collaborative
  • Highly motivated with a willingness to get things done and get stuck in
  • Results-driven and pays close attention to detail
  • Curiosity with a strong drive to learn
  • Prior knowledge of DPA, GDPR, especially in relation to ROPAs and individual rights requests is highly desirable
  • Demonstrate respect and integrity in working with others at all levels of the business
  • Ability to pivot quickly to changing business and regulatory requirements in a fast-paced environment
Experience
  • Bachelor's degree or equivalent from an accredited university, preferably in a data, technical, or legal topic
  • Experience working in a technical or privacy team, ideal candidates will have both
  • Experience processing or supporting responses to individual rights requests (DSARs and erasures)
  • Experience working with and implementing OneTrust
  • Working knowledge of SQL for data querying and understanding of relational databases
  • Experience working in a Tech company
  • International Association of Privacy Professionals (IAPP) CIPP/E, CIPM, and/or CIPT certifications


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