Privacy Operations Specialist
2 months ago
We are seeking a highly motivated and detail-oriented Privacy Operations Specialist to join our Global Data Protection team at Deliveroo. As a key member of our team, you will play a critical role in supporting the delivery and execution of our transformational, operational, and strategic goals.
Key Responsibilities- Support the preparation of technical requirements to enhance or build new privacy solutions
- Assist with the implementation, testing, training of users, and evolution of processes on privacy tools, such as OneTrust
- Build and maintain relationships and trust with in-house teams, enabling effective communication and working practices between Privacy and Tech engineers
- Support larger privacy programme initiatives, such as migrating and enhancing automation of ROPAs and individual rights requests within OneTrust
- Lead on data protection reporting, innovating to make it more accurate, timely, and presentable to be shared with leadership, including building dashboards
- Assist on both proactive and reactive operational challenges and privacy compliance remediation, as part of a collaborative team
- Research privacy operations topics and trends and communicate findings with the team, challenging existing processes and surfacing practical ideas for innovation
- Assist with the discovery and interrogation of personal data within Deliveroo's systems to support privacy compliance processes such as DSARs
- Support in the design and build of operational solutions to specific market requirements for privacy-related processes
- Demonstrable organisational and time management skills
- Good written and verbal communication skills in English and great interpersonal skills
- Team-focused and highly collaborative
- Highly motivated with a willingness to get things done and get stuck in
- Results-driven and pays close attention to detail
- Curiosity with a strong drive to learn
- Prior knowledge of DPA, GDPR, especially in relation to ROPAs and individual rights requests is highly desirable
- Demonstrate respect and integrity in working with others at all levels of the business
- Ability to pivot quickly to changing business and regulatory requirements in a fast-paced environment
- Bachelor's degree or equivalent from an accredited university, preferably in a data, technical, or legal topic
- Experience working in a technical or privacy team, ideal candidates will have both
- Experience processing or supporting responses to individual rights requests (DSARs and erasures)
- Experience working with and implementing OneTrust
- Working knowledge of SQL for data querying and understanding of relational databases
- Experience working in a Tech company
- International Association of Privacy Professionals (IAPP) CIPP/E, CIPM, and/or CIPT certifications
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