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Automated Business Process Analyst

1 month ago

Cambridge, Cambridgeshire, United Kingdom Cambridge University Press Full time

Job Title: Automation Analyst

Salary: £34,500 – £44,850 per annum depending on skills and experience

Contract: Full time, permanent

An opportunity for an Automation Analyst role is now available with the Operational Excellence Team. If you have a background with business or process analysis, any automation knowledge with UiPath or Appian, we want to hear from you.

This role is based within Operational Excellence – a cross-functional team within English Assessment Operations, that enables the successful delivery and implementation of process and program changes to capitalise on innovation and customer satisfaction with our catalogue of prestigious qualifications.

Key Responsibilities:

  • Analysing the needs of business stakeholders across Assessment Operations, ensuring that the requirements/user stories are appropriately captured, documented and prioritised in conjunction with the business.
  • Providing clearly defined and agreed business requirements and user stories to automation technical teams.
  • Identifying and highlighting where processes are not suitable for automation as optimisation using Lean 6 Sigma methodologies is required.

Requirements:

  • BCS Foundation Certificate in Business Analysis or similar.
  • The application of agile techniques and focus on the improvement of the organisation and the business processes that drive it.
  • Demonstrable experience of the application of analysis techniques, e.g. epics/user stories, BPMN, SWOT, The 5 Whys, etc.
  • Experience of Agile delivery management and change management methodologies.

What We Offer:

  • 28 days annual leave plus bank holidays
  • Private medical and Permanent Health Insurance
  • Discretionary annual bonus
  • Group personal pension scheme
  • Life assurance up to 4 x annual salary
  • Green travel schemes

We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.