Night Shift Hospitality Professional

5 days ago


Belfast, United Kingdom Ramada Belfast Full time
About Us

At Ramada Belfast, we believe our employees are our greatest assets. We prioritize their well-being and understand the value in investing in them. Our approach to diversity, health, and sustainability sets us apart from competitors and is a key factor in being named Top 30 Best Places to Work in Hospitality.

Our Benefits
  • We offer an impressive benefits package designed to support our team members' needs.
  • Employees enjoy discounted hotel room rates for themselves and their friends and family.
  • An additional day's leave for birthdays adds to the overall work-life balance.
  • We also provide enhanced maternity, adoption, and shared parental leave policies.
  • Course sponsorship opportunities are available to further develop skills.
  • A 30% F&B discount at RBH hotels enhances the dining experience.
  • The Refer a Friend scheme rewards successful referrals with £250 per recommendation up to five referrals.
  • Flexible working arrangements cater to diverse needs.
  • Wagestream allows employees to choose how and when they receive payment.
  • Lifetime insurance provides peace of mind.
  • An Employee Assistance Programme supports mental well-being.
  • Social and wellness events take place throughout the year.
  • Free meals on duty save employees over £1000 annually.
Your Role

As a Night Shift Hospitality Professional, you will play a vital role in maintaining the smooth operation of the hotel during late hours.

You will welcome late-arriving guests with a friendly smile, handling check-ins, check-outs, and ensuring their stay is comfortable.

Nightly audits and end-of-day reports will be your responsibility, keeping everything organized for the morning crew.

You will be the go-to person for any guest requests during the night, whether it's room service or an extra pillow.

Maintaining the lobby and public areas tidy and welcoming will be essential in setting up the hotel for a fresh start each morning.

Regular safety and security checks will ensure guests have a peaceful night's stay.

Coordinating with the early morning team to hand off a seamless shift will guarantee a smooth transition.

Requirements
  • A natural night owl who is comfortable working through late hours.
  • Friendly and welcoming, ready to offer service with a smile even at 3 a.m.
  • Good with numbers and detail-oriented, especially when handling nightly audits and reports.
  • Reliable and calm under pressure, able to manage guest needs and unexpected situations.
  • A team player who can work independently, setting the stage for a smooth start in the morning.
  • High energy and adaptability, thriving in the quiet but active world of night shifts.
Salary

Based on industry standards and location, the estimated salary for this position is £20,000 - £25,000 per annum.



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