Night Shift Hospitality Ambassador

3 days ago


Belfast, United Kingdom Ramada Belfast Full time
About Us

At Ramada Belfast, we value our employees and strive to create a supportive work environment that fosters growth and well-being. Our approach to diversity and inclusion sets us apart, making us a Top 30 Best Places to Work in Hospitality.

Benefits
  • You will have access to a comprehensive benefits package that truly supports our people, including:
  1. Discounted hotel room rates for you and your loved ones
  2. An additional day's leave for your birthday
  3. Enhanced maternity, adoption & shared parental leave
  4. Course sponsorship
  5. 30% F&B discount at RBH hotels
  6. Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
  7. Flexible working arrangements
  8. Wagestream - choose how and when you get paid
  9. Life insurance
  10. Employee Assistance Programme
  11. Social and wellness events all year round
  12. Free meals on duty saving you over £1000 per year

And many more perks

Job Summary

We are seeking an Night Team Member who is comfortable working late hours and has excellent communication skills to join our team as a Night Shift Hospitality Ambassador.

Duties and Responsibilities
  1. Welcome guests with a friendly smile and assist with check-ins, check-outs, and other requests during the night shift
  2. Handle nightly audits and end-of-day reports, ensuring everything is organized and ready for the morning crew
  3. Be the go-to person for any guest needs during the night, providing comfort and support when needed
  4. Maintain a clean and welcoming lobby and public areas, preparing the hotel for a fresh start each morning
  5. Monitor safety and security through regular checks, ensuring guests have a peaceful night's stay
  6. Coordinate with the early morning team to ensure a seamless handover, setting everyone up for success

$22,000 - £25,000 per annum based on experience, plus benefits



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