Hospitality Operations Manager

3 weeks ago


Belfast, United Kingdom Reed Hospitality & Leisure Full time
Key Responsibilities

We are seeking a skilled Venue Manager to oversee the front of house operations at our venue in Belfast. The successful candidate will be responsible for ensuring a seamless experience for our guests and providing exceptional customer service.

Core Responsibilities:
  • Front of House Operations: Oversee all front of house activities to ensure a high level of service and guest satisfaction.
  • Team Leadership: Lead and develop a team of staff, fostering a positive and productive work environment.
  • Venue Presentation: Maintain high standards of venue presentation, cleanliness, and maintenance.
  • Customer Service: Provide exceptional customer service, addressing any concerns or feedback promptly.
Requirements

To be successful in this role, you will need:

  • A proven track record as a Venue Manager or in a similar role within the hospitality sector.
  • Exceptional leadership and team management capabilities.
  • Strong organisational skills and the ability to juggle multiple tasks.
  • Outstanding communication and interpersonal skills.
  • Comprehensive knowledge of bar and restaurant operations.
  • Financial literacy, with experience in budget management and reporting.
What We Offer

We offer a competitive salary, company pension, 28 days of annual leave, and generous staff discounts on our offerings. You will also have the opportunity to be part of a thrilling new project with room for growth and development.

As a key member of our team, you will be expected to be flexible for evening, weekend, and holiday shifts. If you are a hospitality professional with a passion for delivering exceptional experiences, we would love to hear from you.

Reed Hospitality & Leisure is an equal opportunities employer and welcomes applications from all qualified candidates.



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