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Pathology Support Secretary
2 months ago
This is an exciting opportunity to join a dynamic team within the diagnostic services department of Warrington and Halton Teaching Hospitals NHS Foundation Trust. As a Pathology Support Secretary, you will play a crucial role in supporting the secretarial team, managing timely diagnostic reports, and patient correspondence.
About the RoleThe successful candidate will work under the supervision of the office manager, adhering to standard operating procedures and escalating issues to the manager for resolution. Key responsibilities include typing up reports and patient correspondence from digital/audio dictation, ensuring the completion of all priority reports/letters daily, and dispatching signed letters and medical records.
Key Responsibilities- Work under the supervision of the office manager, adhering to standard operating procedures and escalating issues to the manager for resolution.
- Type up reports and patient correspondence from digital/audio dictation within the agreed Trust timescales and guidelines.
- Ensure the completion of all priority reports/letters daily, dispatch signed letters, and promptly return medical records.
- Conduct weekly office stock checks.
- Handle emails requesting the transfer of materials to other hospitals.
- Provide competent, high-level support to medical secretaries, Consultants, and other staff.
- Offer flexible cover/support for secretarial colleagues during periods of sickness, annual leave, etc.
- Serve as the first point of contact for telephone inquiries from patients and dispatch reports to external hospitals.
- Record materials sent from the Trust and track their return as needed.
- Regularly return and retrieve blocks and slides from the archive.
- Perform data entry and continually update spreadsheets, ensuring the return of reports and materials from other hospitals within specified timelines.
- Assist secretarial staff in preparing for MDT meetings, including printing reports.
Warrington and Halton Teaching Hospitals NHS Foundation Trust is a caring and compassionate organisation that is both ambitious and innovative. We are committed to delivering the best outcomes for our patients and providing a positive experience of our staff. We aspire to be outstanding for our patients, our communities and our staff and are committed to being a great place to receive healthcare, work and learn.
Straddling the neighbouring boroughs of Warrington and Halton we are part of the Cheshire and Merseyside Integrated Care system. Our hospitals are ideally situated to meet the growing healthcare needs of the 330,000 population of these boroughs.
A CQC-rated 'good' organisation with 'outstanding' features, we are working towards university hospital status, having achieved teaching hospital status in 2019.
Our workforce of nearly 5,000 across both sites comprises more than 50 nationalities. We strive to be an equal, diverse and inclusive employer, which is recognised as a pioneer in its equality, diversity and inclusion work. The Trust is proud to have achieved numerous external accreditations and is working towards achieving the Anti-Racist Organisation Framework, recognising the importance of anti-racism in all that we do.
