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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused Retail Assistant to join our team at Nike Unite Wembley. As a Retail Assistant, you will be the face of Nike, providing exceptional customer service and product knowledge to our consumers.
Key Responsibilities- Provide world-class service to consumers, utilizing expertise in exceptional consumer service and product knowledge.
- Assist retail leads and floor managers in training new employees.
- Support various store departments, including operating cash registers, managing incoming and outgoing goods, and recommending products to reach sales targets.
- Utilize knowledge of digital devices to create a seamless experience between online and offline sales or services.
- Inform consumers and new teammates about Nike products and services.
- Stay up-to-date with sales trends, Nike products, services, and culture through training and development opportunities.
- One of the best compensation and benefits packages in the industry.
- Opportunity for monthly performance-based bonus.
- A supportive team that values Diversity, Equity & Inclusion.
- A career at a company at the forefront of the sports and fashion industry.
- Generous online and in-store employee discounts and a brand-new Nike outfit for you to sport with your teammates on the sales floor.
- Customer service and/or retail experience preferred.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
- Part-time 20 hours per week.
- Fully flexible across Friday/Saturday/Sunday.
- Available between 8am-9pm.
