Front of House Service Assistant

1 month ago


Inverness, Highland, United Kingdom Bannatyne Full time
About the Role

This is an exciting opportunity to join our Bannatyne team as a Front of House Service Assistant. As a key member of our front-line staff, you will be responsible for delivering exceptional customer service and ensuring that our guests have an enjoyable experience.

Job Description

The successful candidate will be responsible for dealing with emails, phone calls, and face-to-face queries in a professional and courteous manner. They will also be required to prepare and serve beverages and light snacks efficiently, as well as assist with the promotion of spa services.

Responsibilities
  • Email and Phone Support
  • Food and Beverage Service
  • Sales and Promotions
  • Visitor Experience
  • Maintenance of Visitor Logs
Requirements

We are looking for someone with proven experience in a receptionist or customer service role, preferably in the hospitality industry. Proficiency in booking systems and basic computer skills are also beneficial.



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