Restaurant Operations Manager

6 days ago

Birmingham, Birmingham, United Kingdom German Doner Kebab Full time

Restaurant Operations Manager Job Description

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at German Doner Kebab. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, delivering exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Lead and manage all aspects of restaurant operations, including staff management, customer service, and inventory control.
  • Develop and implement strategies to improve customer satisfaction, increase sales, and reduce costs.
  • Collaborate with the management team to achieve business objectives and implement company-wide initiatives.
  • Monitor and control inventory levels, manage stockroom operations, and maintain accurate records.
  • Ensure compliance with health and safety regulations, food safety standards, and company policies.
  • Recruit, train, and develop a high-performing team of restaurant staff, including supervisors and kitchen staff.
  • Conduct regular performance reviews, provide feedback, and implement corrective actions as needed.
  • Manage and maintain accurate records of sales, inventory, and customer feedback.
  • Develop and implement marketing strategies to promote the restaurant and increase sales.
  • Monitor and control labor costs, manage employee schedules, and ensure compliance with labor laws.
  • Collaborate with the finance team to manage budgets, forecasts, and financial reports.
  • Ensure that all restaurant operations are conducted in accordance with company policies, procedures, and standards.

Requirements:

  • Proven experience as a Restaurant Operations Manager or similar role in a fast-paced, high-volume restaurant environment.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions.
  • Ability to work effectively in a team environment, with a focus on customer satisfaction and sales growth.
  • Knowledge of restaurant operations, including inventory control, labor management, and customer service.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • High school diploma or equivalent required; degree in hospitality, business, or related field preferred.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

How to Apply:

If you are a motivated and experienced Restaurant Operations Manager looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].

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